Welcome to NTW Solutions
Supporting better care
We are proud to provide services to the NHS and beyond
Who we are
We provide a wide range of important services to our partners, from estates and facilities operations to business support services. We were established in 2017 by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust and our profits are returned to the NHS to support patient care.
As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond. We are proud of the quality of the services we offer and the part we play in supporting better care.
We make a difference to people’s lives and have a strong social purpose. We support our partner charities and are driving plans to become net zero and to tackle discrimination and champion equality.
We have a strong track record of service delivery and have grown the range and scope of services we offer since we were established. We have a strong team of people and are confident we can continue to succeed into the future.
What we do
Estates, Capital Projects and Town Planning
Maintenance of buildings, grounds and gardens, maintenance of medical devices, management of capital projects, and delivery of town planning advice.
Facilities and Property
Domestic services, portering, laundry and linen, patient and staff catering, switchboard and reception services, security, car park management, and management of our property portfolio, including PFI contract management.
Clinical Support Services
Outpatient pharmacy and digital dictation.
Business Support Services
Lease cars and staff benefits, workforce, legal and governance services, finance, procurement, communication and engagement and management consultancy
Our company strategy
In 2021 we worked to refresh the strategy which was adopted when the company was established and was focussed on embedding the new governance structure and improving service quality. While some things remain the same such as our core purpose there are some changes in emphasis and additional areas of focus. We remain committed to supporting our partners to deliver better care which is at the heart of what we do.
We have identified five strategic aims to support our partners to deliver better care by:
- Being the collaborative partner of choice
- Embedding our values in everything we do
- Tackling the climate emergency
- Developing a culture of quality and innovation
- Being a great and inclusive place to work
Where We Work
We work across the north, our main sites include :
- Carleton Clinic
- Centre for Ageing and Vitality
- Ferndene
- Hopewood Park
- Monkwearmouth Hospital
- Northgate Park
- St George’s Hospital
- St Nicholas’s Hospital
- Walkergate Park
Our values
We live by our values and they shape everything we do:
- Caring and compassionate
- Respectful
- Honest and transparent
Meet Some Of Our Teams
Meet some of the people who work at NTW Solutions and hear more about what they do
Equity, Diversity and Inclusion
Find out more about how we strive to be a great and inclusive employer
Our Latest News
No walk in the park for our Walkergate Park Estates Team
Tracey Sopp, our Managing Director met with the small but perfectly formed Estates Team that keep Walkergate Park well maintained. NTW Solutions has taken over
Cutting Single Use Plastics in our Cafés
A ban on single use plastics came into law recently and NTW Solutions was ahead of the curve due to the hard work and passion
NTW Solutions signs UNISON Anti-Racism Charter
We have signed UNISON’s Anti-Racism Charter with people from across the company present. UNISON’s Anti-Racism Charter commits the company and its leaders to a range
