Welcome to NTW Solutions
Supporting better care
We are proud to provide services to the NHS and beyond
Who we are
We provide a wide range of important services to our partners, from estates and facilities operations to business support services. We were established in 2017 by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust and our profits contribute to supporting care in the NHS.
As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond. We are agile and able to respond to opportunities where the NHS does not have the flexibilities to do so. We are proud of the quality of the services we offer and the part we play in supporting better care.
We are here to make a difference and have a strong social purpose. We support charity work and are driving plans to become carbon net zero and to tackle discrimination and champion equality.
We have a solid track record of service delivery and have grown the range and scope of services we offer since we were established. We have a strong team of people and are confident we can continue to add value and make a difference into the future.
What we do
Estates Services – Managed healthcare facilities, operational estates, management of capital projects, property portfolio and space management, PFI contract management, maintenance of medical devices, sustainability and energy, and fire safety management.
Facilities Services– Domestic services, portering, laundry and linen, patient catering, cafés, switchboard and reception services, security, car park management, and transport and logistics.
Clinical Support Services – Outpatient pharmacy, patient finance, digital transcription, and materials management.
Business Support Services – Lease cars and staff benefits, workforce, legal and governance services, performance, risk and assurance, finance, procurement, communication and engagement and management consultancy.
Our company strategy
We support better care. This is our core mission, it’s why we were created and it’s the reason we continue to exist. Everyone at the company plays a role in supporting better care and there is a clear link between what we all do and the difference we make.
We have identified five strategic aims to support our partners to deliver better care by:
- Providing high quality services every day
- Being a great and inclusive place to work
- Having a culture of innovation
- Tackling the climate emergency
- Delivering sustainable growth
Where We Work
We work across the north, our main sites include :
- Carleton Clinic
- Centre for Ageing and Vitality
- Ferndene
- Hopewood Park
- Monkwearmouth Hospital
- Northgate Park
- St George’s Hospital
- St Nicholas’s Hospital
- Walkergate Park
Our values
We live by our values and they shape everything we do:
- Caring and compassionate
- Respectful
- Honest and transparent
Meet Some Of Our Teams
Meet some of the people who work at NTW Solutions and hear more about what they do
Equity, Diversity and Inclusion
Find out more about how we strive to be a great and inclusive employer
Our Latest News
Lettuce make you a fresh sandwich
Each of our eight cafés make sandwiches fresh each day with a wide range of options on offer. Some cafés make sandwiches fresh to order
Setting The Record Straight With Our ESR Team
Our Managing Director, Tracey Sopp joined our Electronic Staff Record Team (ESR) to find out what it takes to manage and maintain thousands of staff
NTW Solutions Charges Ahead to a Greener Fleet
NTW Solutions has replaced diesel vans with a fleet of new electric vehicles. NTW Solutions provides services to Cumbria, Northumberland, Tyne and Wear NHS Foundation
