Welcome to NTW Solutions

Supporting better care

We are proud to provide services to the NHS and beyond

Who we are

We provide a wide range of important services to our partners, from estates and facilities operations to business support services. We were established in 2017 by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust and our profits are returned to the NHS to support patient care.

As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond. We are proud of the quality of the services we offer and the part we play in supporting better care.

We make a difference to people’s lives and have a strong social purpose. We support our partner charities and are driving plans to become net zero and to tackle discrimination and champion equality.

We have a strong track record of service delivery and have grown the range and scope of services we offer since we were established. We have a strong team of people and are confident we can continue to succeed into the future.

What we do

Estates, Capital Projects and Town Planning

Maintenance of buildings, grounds and gardens, maintenance of medical devices, management of capital projects, delivery of our town planning advice, and management of our property portfolio, including PFI contract management.

Facilities Services

Domestic services, portering, laundry and linen, patient and staff catering, switchboard and reception services, security, car park management.

Clinical Support Services

Outpatient pharmacy and digital dictation.

Business Support Services

Lease cars and staff benefits, workforce, legal and governance services, finance, procurement, communication and engagement and management consultancy

Our company strategy

In 2021 we worked to refresh the strategy which was adopted when the company was established and was focussed on embedding the new governance structure and improving service quality. While some things remain the same such as our core purpose there are some changes in emphasis and additional areas of focus. We remain committed to supporting our partners to deliver better care which is at the heart of what we do.

We have identified five strategic aims to support our partners to deliver better care by:

Where We Work

We work across the north, our main sites include :

  • Carleton Clinic
  • Centre for Ageing and Vitality
  • Ferndene
  • Hopewood Park
  • Monkwearmouth Hospital
  • Northgate Park
  • St George’s Hospital
  • St Nicholas’s Hospital
  • Walkergate Park

Our values

We live by our values and they shape everything we do:

Our Charitable Work

Find out more about the charities that we support

A day in the life

Find our more about what we do and the how we support better care

Meet Some Of Our Teams

Meet some of the people who work at NTW Solutions and hear more about what they do

Equity, Diversity and Inclusion

Find out more about how we strive to be a great and inclusive employer

Our Green Plan

Find our more about our work to become net zero

Read our Annual Review

Find out what we have been up to over the past year

Our Latest News

Find out more about us on social media