Armed Forces

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Find out more about some of our staff who have served or continue to serve in the armed forces 

Hello I’m Tracey, Managing Director of NTW Solutions

On this page you can meet some of the fantastic people who work across different teams here at NTW Solutions who have served in the armed forces or are serving in the reserve forces now. We have signed the Armed Forces Covenant and are welcoming to those who have served or continue to do so.

We know that the skills and experience people gain from serving in the forces can be really valuable and we certainly value it. We are also flexible and support those in the reserve forces to access their training and to carry out their duties.

We strive to be a great and inclusive employer and hope that it you have served our country you would consider joining our team in the future if the right opportunity came up. In the meantime I hope you enjoy reading these stories.

Tracey Sopp, Managing Director


Meet some of our teams

Hear from some of our people about working at NTW Solutions

I’m Janet, a Mechanical Engineer

I work at Hopewood Park Hospital in Sunderland and because of that the role is really varied and there are no two days the same.  You can be called to a whole range of issues that you need to work with your colleagues to resolve.

A big part of we do is planned preventative maintenance, which is about making sure that things don’t go wrong in the first place. Not everyone knows this but lots of our buildings are a floor taller than people think and the extra floor has a lot of the services running through them, such as pipework and wires and other pieces of equipment. The whole idea is that we can keep access to the clinical environments to an absolute minimum and not disturb the teams. So for example, we can service toilets, showers, taps and other equipment for patient bedrooms without ever stepping foot on the ward.

We also get called to reactive maintenance when something has gone wrong and that’s about thinking on your feet and working together to put things right and solving problems as best you can. A lot of what we do is governed by very strict safety standards across everything we do. It is important to maintain standards to keep staff, patients and visitors safe and well. It’s a rewarding job because we know that we are keeping a hospital running and we can make a difference. 

Hi, I’m Gayle, Property Manager

I am responsible for space allocation across our estate and while that might sound quite simple it’s a really complex juggling act. As clinical and other teams need for space changes we need to ensure they have the accommodation they need to do their jobs. That might be about space within the buildings we own but there’s also a range of leased buildings we operate from across a wide geographical area.

Some of our teams are specialist and need specialist accommodation and it’s about trying to make the best use of the space we have. There’s a huge variety to what we do and it is a giant complex jigsaw puzzle, or playing chess in four dimensions. One office move can have a huge knock on effect potentially across a range of different sites.

We also manage the PFI contracts for CNTW and that’s about making sure that those contracts are working for us and we’re getting what we need from the contract. Juggling all the demands we face is a huge challenge but it’s also what makes the job rewarding at the end of the day.

Who are NTW Solutions?

NTW Solutions Limited is proud to provide services to the NHS. We keep hospitals clean and patients fed and we keep buildings running and grounds tidy. Our pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time.

We are dedicated to being a great inclusive place to work. We provide a wide range of benefits including a good rate of pay and pension and an extensive range of discounts. We care about health and wellbeing and offer a range of support for the people who work here.

We believe everyone has potential and welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.

We were set up by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust to provide support services. As a limited company we have built a commercial ethos onto our NHS values and now provide our services to other NHS organisations and beyond.

We make a difference to people’s lives and working here is fulfilling and rewarding. Our social purpose is also driving our plans to become net zero and to tackle discrimination and champion equality. Working here means joining a friendly bunch of people dedicated to supporting better care.

Find out more about us

Our Services

Find out more about who we are and the services we provide

Benefits of working here

Find out more about the benefits of working at NTW Solutions

Meet Some Of Our Teams

Meet some of the people who work at NTW Solutions and hear more about what they do

A day in the life

Find our more about what we do and the how we support better care

Our Charitable Work

Find out more about the charities that we support

Equity, Diversity and Inclusion

Find out more about how we strive to be a great and inclusive employer

Our Green Plan

Find our more about our work to become net zero

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