Day in the Life of NTW Solutions

As part of the first ever National Healthcare Estates and Facilities Day we went out and about and joined some of our teams to take a look at the day in the life of NTW Solutions. 

These are just some of our teams and a look at just some of the things they do to support better care.


Our domestic staff come on shift and get to work cleaning wards, offices and all our communal areas keeping all our sites clean and tidy.


Our portering staff have an interesting and varied job and one of their tasks is sorting and delivering post across all our sites. It is an important job with vital clinical letters as well as post between patients and their friends and family.


Our maintenance staff arrive on site to replace a small kitchen and tea point with a bright new facility putting our joiners’ and painters’ skills to good use and improving our estate for patients, staff, and visitors alike.


The first deliveries come into the laundry and today’s batch are just a portion of the 500,000 items they process each year.


With the breakfast rush over our café staff are preparing for lunch to keep staff, patients, visitors and contractors fed.


A family member comes to visit a relative and is helped on their way by our friendly reception staff, help is particularly vital at some of our large and complex hospitals.


Our Property Team staff meet on site at Monkwearmouth Hospital where they are leading on a major redevelopment which will transform the accommodation that clinical staff provide their services from.  


Our skilled electricians are out on site testing and maintaining our systems and ensuring the smooth running of our hospitals and community sites.


Our estates staff are out and about cutting grass, trimming hedges and pruning trees to keep all our sites looking their best.


Our site managers get out and about to tour our hospitals and community sites, keeping in touch with staff and making sure everything is as it should be and lending a helping hand where needed.


Our central catering team get ready to send patient meals out to wards and individual rooms across all our sites to keep patients fed