Transcription Team

The Digital Transcription Team offers a rapid turnaround time to its users, where accuracy and data security standards are of paramount importance. The swift service ensures information is available in the patient record at the earliest opportunity providing health professionals with access to the latest information about patients in their care, regardless of who, or where, they have accessed our services.

This dedicated team provide a 24/7 service with urgent files turned around in less than four hours from receipt within the team. Based completely in the UK and within a company wholly owned by an NHS Foundation Trust, you can be assured of the highest standards and service.

Our Transcription Service

The Transcription Service is provided by a team of dedicated and experienced staff.  They offer a complete and accurate, end to end, 24/7 service both internally to our own Trust and to other external organisations. 

We take the words dictated by clinical staff and turn them into accurate notes saved direct to the patient’s record – no need to copy and paste, no need to spend hours typing notes – once dictated, a quick validation check is all that is needed, saving clinical time that can be used to deliver patient care. 

Why use us?

Accessing our service will provide great benefits to your organisation including:-

  • Saving clinical time for clinical work – seeing patients instead of typing notes.
  • An end to end service – notes saved direct to patients’ records making them instantly available to colleagues.
  • Rapid turnaround times.
  • Accuracy guaranteed (>98%).
  • Confidence your information is safe – We work to NHS Information Governance Standards and all data remains in the UK.


NTW Solutions Limited uses a standard pricing structure for all our customers.  

What people say about us

"This team are an amazing and invaluable resource, nothing is ever too much for them and they communicate any issues with our dictations rapidly so they are easily resolved. Couldn’t have been more grateful for their support in recent times especially."
"The transcription team are always very helpful and efficient. They always go above and beyond to support with any difficulties you are experiencing with dictations."
"Timely, accurate transcriptions, emailed directly if there are queries, thank you so much for making my life so much easier so I can see more patients."

Contact us

If you would like to discuss how we can help you release clinical time for patient care by using our Transcription service, please contact:-


Chris Stewart

Head of Performance, Assurance and Transcription Services

NTW Solutions Limited 

Telephone :- 07825 792189

Email :-

Latest News

Behind the Scenes with the Transcription Team

Tracey Sopp, Managing Director, had a virtual visit with the Transcription Team