Equity, Diversity and Inclusion
At NTW Solutions we try and live by our values of being caring and compassionate and that’s why we believe that everyone deserves a fair chance to succeed.
Our aim is to be a great and inclusive place to work, where people from all backgrounds feel valued and able to do their best. Equity, diversity and inclusion aren’t separate projects for us, it’s an everyday reality which shapes how we recruit, how we support people, how we develop our teams, and how we work with our communities.
We focus on practical actions that improve the everyday life of our teams. Examples of our work include arranging and sharing webinars on men’s health, women’s health and mental health in general, supporting people to stay in the workplace as they get older with occupational health referrals and our menopause protocol, and championing people who have served in the armed forces to join our teams.
While all our work supports the people who work here it’s not entirely selfless and it does hugely benefit us as a company. Our work ensures we can tap into the widest range of talent possible and support them in the workplace to deliver our core mission of supporting better care.
We monitor key areas like recruitment, development and staff experience so that we can spot and remove barriers. Our staff surveys show that colleagues feel respected, included, and confident that fairness is taken seriously here.
Our approach aims to remove unnecessary barriers people face, listen to staff, and give people the support they need to thrive. Ultimately we believe that everyone deserves a fair chance to succeed.
Cultural Diversity
We welcome and value colleagues from all cultural backgrounds. We voluntarily use the NHS Workforce Race Equality Standard measures to monitor fairness in recruitment and progression, and we take part in awareness events such as Black History Month and Wear Red Day. We have signed the UNISON Anti‑Racism Charter and promote inclusive imagery and messages in our recruitment. Our aim is to ensure people from every cultural and ethnic background feel respected, represented and able to thrive at work.
Gender Equality
We work to ensure that no one is disadvantaged because of their sex or gender. We publish an annual Gender Pay Gap report and have seen the gap reduce over time. Women are represented at senior levels, including our Managing Director. We have a keen focus on supporting men’s health and we support women’s health through our Menopause Protocol. We offer generous family‑friendly policies for all genders, including same‑sex partners. We also act on our duty to prevent sexual harassment and uphold our Dignity and Respect standards. Everyone should feel safe, supported and treated fairly, whatever their gender.
Disability Inclusion
We are a Disability Confident Employer and committed to supporting disabled colleagues to thrive. We offer guaranteed interviews to disabled applicants who meet the essential criteria and provide a Reasonable Adjustment Passport to make workplace adjustments simple and consistent. We promote good awareness of disability rights, make reasonable adjustments where needed, and track progress through the Workforce Disability Equality Standard. We also support young people with learning disabilities through the Choices College internship programme. Our focus is on removing barriers so that disability is never a limit on opportunity.
LGBTQ+ Inclusion
We want LGBTQ+ colleagues to feel safe, respected and able to be themselves. We mark Pride, International Day Against Homophobia, Biphobia and Transphobia, as well as other awareness events, and we promote inclusive language and behaviours. Our policies protect staff from discrimination based on sexual orientation or gender identity. Our aim is to create a workplace where everyone feels they belong and has a fair chance to succeed.
Age Inclusion
We value the contribution of staff of all ages. There is no fixed retirement age at NTW Solutions, and colleagues can explore flexible options such as reducing hours or retire‑and‑return arrangements. We make reasonable adjustments where health needs change and support later‑career staff in the same way we support younger employees starting out. Apprenticeships and development opportunities ensure a fair start for younger colleagues as well as developing skills later in people’s career. Our approach is simple: whether someone is early in their career or highly experienced, everyone deserves respect and the chance to do their best.
Socio-Economic Inclusion
We work to make opportunities accessible to people from all backgrounds. Our apprenticeships offer a strong route into work for local young people and those without traditional qualifications. We welcome applicants who may have faced barriers to employment or have been out of work for a long time. We actively support those who have served in our armed forces to apply and support reservists through the Armed Forces Covenant. We attend a range of events and enable people to find out about us who might never have thought of working here. By focusing on fair access and fair treatment, we help people build stable, rewarding careers.
