Welcome to Facilities

Our facilities teams team co-ordinate and operate a diverse range of functions, including domestics and cleaning, portering, laundry and linen, patient and staff catering, switchboard services, security and car park management.

Our main role is to ensure that our services compliment clinical activities, and ensure patients and other customers receive a high quality service that meets their expectations.

Cafes

We operate cafes on our main sites serving a range of meals and drinks and snacks.

Car Parking

We operate car parking enforcement in our car parks to ensure people park safely.

Catering

We provide patient meals to inpatients across all of our main sites.

Cleaning

We keep our buildings clean and tidy and ensure that high standards are maintained.

Laundry and Linen

We process hundreds of thousands of items of laundry and linen.

Reception

We provide and friendly and helpful reception service on our sites.

Portering

Our porters carry out a wide range of tasks on site from post to transporting items.

Security

We provide security to all sites including the monitoring of CCTV.

Switchboard

We provide a 24 hour a day service and handle thousands of calls.

Behind the scenes

Meet Lottie, a Site Manager

Hear from Lottie about the varied and challenging role of a Site Manager

Latest News

NTW Solutions Work Placements Support NHS Service Users

The staff at Café Willow at Northgate Park in Morpeth said an emotional goodbye to the latest placement

Café Collab Points Customers in the Right Direction

Café Willow at Northgate Park in Morpeth has a new tool in its armoury

A Super Visit to Northgate Park

Tracey Sopp, our Managing Director, spent the morning with a Domestic Supervisor at Northgate

Chilling with Central Catering

Tracey Sopp, our Managing Director, joined Andrew Short, Head of Facilities, on a visit behind the scenes with our Central Catering Team.

Catering Teams serving up success

The Catering teams at Carleton Clinic are responsible for distributing patient meals as well as running the busy café

Cleaning up at Carleton Clinic

Our Managing Director, Tracey Sopp, joined some of our hardworking Domestics when visiting Carleton Clinic to get a feel for their work.

Variety is the spice of life for our Portering Teams

The Porters at Carleton Clinic summed up what a Porter is on a recent visit by Tracey Sopp,

Providing a Warm Reception

Tracey Sopp Visits Carleton Clinic Reception to see behind he scenes

NTW Solutions Supports NHS Service Users with Work Placements

NTW Solutions has been supporting people back into the world of work by providing placements