Our Services

Created as a company in 2017 we have built our commercial ethos upon the firm foundations of our NHS values.  With particular experience of supporting mental health services, we offer innovative and sustainable solutions, ensuring best value, across a number of areas.

Estates Services

Our highly skilled teams offer a full range of estates services, from design and build of new buildings, through to their maintenance and operation, including grounds and gardens. We also have specialist teams in property management, fire safety, and sustainability.

Facilities

Our facilities teams team co-ordinate and operate a diverse range of functions, including domestics and cleaning, portering, laundry and linen, patient and staff catering, switchboard services, security and car park management.

Our Cafes

We have cafés across the North East and Cumbria. They are open for breakfast and lunch and offer a range of options alongside delicious coffee. So if you are hungry, need a break or want to catch up with friends and have a coffee then we’ve got just the spot for you.

Car Leasing

Our team provide a range of staff benefit schemes including a first class car leasing service. We manage the fleet for our operational teams as well as coordinating work on electrical charging infrastructure. We are proud of our friendly team who deliver excellent customer service.

Transcription Team

Our experienced team transcribe tens of thousands of hours of important medical notes which saves clinical teams precious time they can redirect to patient care. The service receives excellent customer feedback and operates to a very high degree of accuracy and is available 24 hours a day 7 days a week.

Outpatient Pharmacy

Our outpatient pharmacy dispenses vital medications to people receiving treatment in the community. It is overseen by our dedicated Superintendent Pharmacist and a team of pharmacy staff working to rigorous statutory and professional standards. They work alongside our state of the art innovative dispensing robot.

Workforce

The team provide a comprehensive service, including recruitment, managing our electronic staff record, and supporting our teams at work. They are at the forefront of HR developments and ensure our policies are up to date and industry leading, supporting our great and inclusive workplace.

Finance

The team deliver an effective and efficient finance service to ensure smooth operational delivery of services through accurate processing of invoices and payments. Alongside our core transactional finance service, the team oversee salary sacrifice processes, and deliver our patient finance and cashier service.

Procurement

Our procurement team deliver a full end to end procurement service, from strategic contracting, through operational procurement, to materials management. Their focus is to ensure that goods and services necessary for service delivery are acquired in the right quantities at the right time and at the right price.